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Our streaming service delivers content in the best quality your device, internet connection, and plan support — but you’re always in control. This page explains every quality tier available, how to switch settings manually, what those settings mean for your data usage, and how to get the most out of HDR and Dolby Atmos when your setup supports them.

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Available Quality Tiers

Four video quality levels are available. The resolutions offered to you depend on your subscription plan, your device’s display capability, and the quality in which a specific title was produced.
Not all titles are available in 4K. The title detail page shows a 4K badge if the content is available in Ultra HD. Older library titles may be available in Full HD at most.

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Auto Quality Mode

By default, Auto quality mode is enabled. This continuously monitors your internet speed and adjusts the resolution in real time to prevent buffering. When your connection is fast and stable, Auto delivers the highest quality your plan allows. When bandwidth drops — for example, during peak evening hours or while on mobile data — Auto steps down to a lower tier to keep playback smooth. You’ll see a brief quality change indicator in the top-right corner of the player whenever the resolution shifts. Auto mode is the best choice for most viewers because it balances picture quality with uninterrupted playback.

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How to Change Quality Manually

If you want to lock playback to a specific resolution — for example, to conserve data or guarantee 4K at all times — you can override the Auto setting:
  1. Start playing any title.
  2. Move your cursor or tap the screen to reveal the playback controls overlay.
  3. Click the Settings icon (gear symbol) in the bottom-right corner of the player.
  4. Select Quality from the settings menu.
  5. Choose your preferred resolution from the list: Auto, 480p, 720p, 1080p, or 2160p (4K).
Your selection applies immediately to the current stream. The quality setting resets to Auto when you start a new title, unless you set a persistent default under Account → Playback → Default Video Quality.
If you select 4K manually but your internet speed drops below 25 Mbps, the player may display a buffering spinner. Switch back to Auto to let the service find the best quality for your current conditions.

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Data Usage by Quality Tier

Streaming video consumes data even on Wi-Fi if your ISP has a monthly data cap. Use the table below to estimate how much data each quality tier uses per hour.
These figures are estimates based on average bitrates. Actual data usage may vary depending on the complexity of the scene (action-heavy sequences use more data than slow, static shots), the encoding efficiency of a specific title, and your device’s supported codec (HEVC/H.265 uses roughly 40% less data than H.264 at comparable quality).
To limit data usage on a mobile connection, go to App Settings → Mobile Data Usage and select Data Saver mode, which caps streaming at approximately 480p on cellular networks.

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HDR and Dolby Vision

High Dynamic Range (HDR) produces richer colors, deeper blacks, and brighter highlights compared to standard dynamic range (SDR) video. Three HDR formats are supported:
  • HDR10 — The baseline open HDR standard, supported by nearly all 4K TVs and most 4K-capable devices.
  • HDR10+ — An enhanced version of HDR10 with dynamic metadata that adjusts brightness scene by scene. Supported on compatible Samsung TVs, Panasonic TVs, and Amazon Fire TV devices.
  • Dolby Vision — Dolby’s proprietary HDR format, widely regarded as delivering the best picture quality available. Supported on Apple TV 4K, LG OLED and QNED TVs, select Samsung TVs, Sony BRAVIA TVs, and the iPhone 12 and later.

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Requirements for HDR Playback

All of the following must be true for HDR to activate:
  1. Your subscription plan must be Premium.
  2. The title must be available in HDR (look for the HDR, HDR10+, or Dolby Vision badge on the detail page).
  3. Your TV or display must support the specific HDR format.
  4. The HDMI cable connecting your streaming device to your TV must be HDMI 2.0 or later (HDMI 2.1 recommended for 4K 60 fps HDR).
  5. Your streaming device must support HDR output (e.g., Apple TV 4K, Chromecast with Google TV 4K, Xbox Series X).
Enabling HDR on a display that doesn’t natively support it will not improve picture quality and may actually produce washed-out, overly bright images. Make sure your TV’s HDR mode is confirmed in the TV’s settings menu before enabling HDR content.

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Audio Quality

Great picture deserves great sound. Two primary audio tiers are available:

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Stereo (AAC)

Stereo audio is available on all plans and all devices. It delivers clear two-channel audio suitable for headphones, laptop speakers, soundbars, and most TV speakers. Stereo streams are encoded in AAC at up to 256 kbps.

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Dolby Atmos

Dolby Atmos is a three-dimensional, object-based surround sound format that places individual sounds in a 3D space around you — above, below, and to every side. Dolby Atmos audio streams on titles that support it when:
  • Your plan is Premium.
  • Your device supports Dolby Atmos output (Apple TV 4K, Xbox Series X|S, PS5, Samsung/LG Smart TVs, Amazon Fire TV Cube, and select Android TV devices).
  • Your sound system is compatible — a Dolby Atmos soundbar, a Dolby Atmos AV receiver, or a TV with built-in Atmos processing.
  • Your HDMI connection supports audio pass-through (enabled in your TV or receiver’s audio settings).
Titles with Dolby Atmos display an Atmos badge on the detail page. To verify which audio track is playing, open Settings → Audio in the player — the active track is shown with its format label.
Even without an Atmos speaker system, Dolby Atmos content still sounds excellent through standard stereo headphones using Atmos’s built-in virtualization. Select the Dolby Atmos track when available — even on headphones — for a wider, more immersive soundstage.

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Subtitle and Caption Settings

Subtitles and closed captions are available on all plans and can be customized to suit your preferences.

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Enabling Subtitles

Click the CC / Subtitles button in the player controls bar and choose a language. Your selection is saved to your profile.

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Customizing Subtitle Appearance

Go to Account → Accessibility → Subtitle Style to adjust: Custom styles apply across all titles and devices where you’re signed in.