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Welcome to the Help Center. Whether you’re setting up your account for the first time, managing your subscription, or troubleshooting a playback issue, you’ll find everything you need right here.

How to Watch

Start streaming your favorite content

Supported Devices

Stream on TV, phone, tablet, and more

Delivering Content via BACKLOT

Troubleshooting

Fix common issues

Video Quality Settings

Adjusting stream quality & connection

Contact Support

Get in touch with our support team

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Getting Started

New here? Follow these steps to get up and running quickly.
1

Find your division for where to stream content from.

Divisions for each business/brand/school/organisation typically have their own subdomain, like name.galleryplus.tv.
2

Choose a plan

Browse our subscription plans and pick the one that fits your needs.
3

Start watching

Open the app on your preferred device and dive straight into the content library.
4

Customize your experience

Adjust video quality, manage your profile, and explore everything the platform has to offer.
Can’t find what you’re looking for? Our support team is available around the clock to help.
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