# GALLERY+ | Help Center

## Docs

- [Billing and Payments: Manage Your Subscription Charges](https://help.galleryplus.tv/account/billing-payments.md): View your billing cycle, update payment methods, understand invoices, handle failed payments, apply promo codes, and learn our refund policy.
- [How to Cancel Your Streaming Subscription and What to Expect](https://help.galleryplus.tv/account/cancel-subscription.md): Step-by-step instructions to cancel your subscription on web, iOS, and Android, plus what happens to your data and how to reactivate anytime.
- [Manage Your Account Profile, Settings, and Preferences](https://help.galleryplus.tv/account/manage-profile.md): Update your display name, profile picture, email, password, language, and notification preferences, and manage multiple household profiles.
- [Subscription Plans: Compare Features Across All Tiers](https://help.galleryplus.tv/account/subscription-plans.md): Explore Basic, Standard, and Premium streaming plans — compare video quality, screens, downloads, and ads to find the right plan for you.
- [How to Browse and Discover Content on the Platform](https://help.galleryplus.tv/getting-started/browse-content.md): Explore the home screen, search titles, filter by genre or format, save favorites to your watchlist, and get smarter recommendations.
- [How to Create Your New Account on the Streaming Platform](https://help.galleryplus.tv/getting-started/create-account.md): Sign up using your email or a social login, verify your email address, and complete your profile to start streaming in just a few minutes.
- [How to Sign In to Your Streaming Account on Any Device](https://help.galleryplus.tv/getting-started/sign-in.md): Log in with your email, Google, Apple, or Facebook account, stay signed in across all your devices, and get help if you can't access your account.
- [Welcome to our Help Center.](https://help.galleryplus.tv/introduction.md): Find answers to common questions, step-by-step watching guides, and tips for partners and managers utilising our services
- [How to Contact Our Support Team and Get Help Quickly](https://help.galleryplus.tv/troubleshooting/contact-support.md): Learn the fastest ways to reach our support team, what to have ready before you contact us, expected response times, and how to track your open tickets.
- [How to Solve Sign-In and Account Access Problems Fast](https://help.galleryplus.tv/troubleshooting/login-problems.md): Fix forgotten passwords, locked accounts, social login errors, two-factor authentication issues, and compromised account recovery step by step.
- [How to Resolve Billing and Payment Problems Quickly](https://help.galleryplus.tv/troubleshooting/payment-issues.md): Fix declined payments, update expired cards, understand duplicate charges, and resolve subscription access issues with this step-by-step billing guide.
- [How to Fix Video Playback Problems on Our Platform](https://help.galleryplus.tv/troubleshooting/playback-issues.md): Resolve buffering, freezing, black screens, audio sync issues, and error codes so you can get back to watching without interruption.
- [Supported Devices, Platforms, and Browsers](https://help.galleryplus.tv/watching/devices.md): Our streaming service works on browsers, iOS, Android, smart TVs, gaming consoles, and more. Find minimum requirements and simultaneous stream limits here.
- [Download Movies and Shows for Offline Viewing](https://help.galleryplus.tv/watching/downloads-offline.md): Learn which plans include offline downloads, how to save titles to your device, manage storage, and understand DRM expiry rules for downloaded content.
- [How to Start Watching: Browse, Play, and Control](https://help.galleryplus.tv/watching/how-to-watch.md): Learn how to browse titles, start playback, control your viewing experience, and cast to your TV — all from any device in just a few simple steps.
- [Video Quality, HDR, and Playback Settings Guide](https://help.galleryplus.tv/watching/video-quality.md): Understand SD, HD, 4K, and HDR tiers, how to change quality manually, data usage per tier, and Dolby Atmos audio settings for the best viewing experience.