> ## Documentation Index
> Fetch the complete documentation index at: https://help.galleryplus.tv/llms.txt
> Use this file to discover all available pages before exploring further.

# Subscription Plans: Compare Features Across All Tiers

> Explore Basic, Standard, and Premium streaming plans — compare video quality, screens, downloads, and ads to find the right plan for you.

Choosing the right subscription plan means balancing picture quality, how many people watch at once, and whether you want to download content for offline viewing. All plans include access to the full on-demand library; the differences come down to streaming quality, simultaneous screens, and a few premium extras. Here's everything you need to know before you decide.

## Available Plans at a Glance

<CardGroup cols={3}>
  <Card title="Basic" icon="circle-play" iconType="solid" color="#ef7025">
    Great for solo viewers on a budget. Stream on one screen at a time with HD quality. Includes limited ads and access to the full on-demand library.

    * 1080p HD video
    * 1 simultaneous stream
    * Mobile downloads: ✗
    * Ad-supported
  </Card>

  <Card title="Standard" icon="tv" iconType="solid" color="#ef7025">
    The most popular choice for individuals and couples. Stream on two screens, enjoy Full HD, and download on one mobile device — no ads.

    * 1080p Full HD video
    * 2 simultaneous streams
    * Mobile downloads: 1 device
    * Ad-free
  </Card>

  <Card title="Premium" icon="star" iconType="solid" color="#ef7025">
    The ultimate experience for families. Ultra-HD 4K + HDR on up to four screens, downloads on up to four devices, Dolby Atmos audio, and ad-free.

    * 4K Ultra HD + HDR
    * 4 simultaneous streams
    * Mobile downloads: 4 devices
    * Ad-free + Dolby Atmos
  </Card>
</CardGroup>

<Note>
  Current pricing for each plan is displayed at checkout and on the **Plan & Billing** page in your Account Settings. Prices may vary by region.
</Note>

<Tip>
  Not sure which plan is right for you? All new accounts are eligible for a **30-day free trial** on the Standard or Premium plan. Your trial starts the day you sign up and you won't be charged until the trial period ends — you can cancel at any time before then at no cost. The Basic plan is not included in the free trial offer.
</Tip>

***

## Detailed Plan Comparison

The table below covers every feature across all three plans so you can make a side-by-side comparison before committing.

| Feature                       | Basic                | Standard             | Premium              |
| ----------------------------- | -------------------- | -------------------- | -------------------- |
| **Monthly Price**             | See Account Settings | See Account Settings | See Account Settings |
| **Annual Price** (save \~17%) | See Account Settings | See Account Settings | See Account Settings |
| **Video Quality**             | 1080p HD             | 1080p Full HD        | 4K Ultra HD + HDR    |
| **Audio Quality**             | Stereo               | Stereo               | Dolby Atmos 5.1      |
| **Simultaneous Screens**      | 1                    | 2                    | 4                    |
| **Mobile Downloads**          | ✗                    | 1 device             | 4 devices            |
| **Offline Download Limit**    | —                    | 25 titles            | 100 titles           |
| **Ads**                       | Yes (4–5 min/hr)     | No                   | No                   |
| **Profiles per Account**      | 2                    | 4                    | 6                    |
| **4K Content**                | ✗                    | ✗                    | ✓                    |
| **HDR10 / Dolby Vision**      | ✗                    | ✗                    | ✓                    |
| **Early Access Premieres**    | ✗                    | ✗                    | ✓                    |
| **Free Trial Eligible**       | ✗                    | ✓ (30 days)          | ✓ (30 days)          |

<Note>
  4K streaming requires a 4K-capable device and a minimum internet connection speed of 25 Mbps. Dolby Atmos requires a compatible soundbar, AV receiver, or TV. Not all titles are available in 4K or with Dolby Atmos — look for the **4K** and **Atmos** badges on a title's detail page.
</Note>

***

## How to Upgrade Your Plan

You can upgrade at any time. When you upgrade, the change takes effect immediately and you gain access to higher-quality streams, more screens, and other premium features right away. Your billing date stays the same — you'll receive a prorated credit for the remaining days on your current plan, applied to the cost of the new plan.

<Steps>
  <Step title="Sign In to Your Account">
    Go to the website or open the app and sign in. Navigate to your avatar → **Account Settings**.
  </Step>

  <Step title="Go to Plan & Billing">
    Select the **Plan & Billing** tab. Your current plan is shown at the top with its renewal date and price.
  </Step>

  <Step title="Click 'Change Plan'">
    Under **Current Plan**, click the **Change Plan** button. You'll see all available plans with their prices and features highlighted.
  </Step>

  <Step title="Select Your New Plan">
    Click the plan you want to upgrade to (e.g. from Standard to Premium). A summary shows the prorated charge you'll pay today and what your next regular bill will be.
  </Step>

  <Step title="Confirm the Upgrade">
    Review the summary, then click **Confirm Upgrade**. Your new plan activates immediately and a confirmation email is sent to your registered address.
  </Step>
</Steps>

***

## How to Downgrade Your Plan

Downgrading takes effect at the **end of your current billing cycle** — you keep your existing plan's benefits until then, and the lower price kicks in on your next renewal date. No prorated refund is issued for the remaining days on the higher plan.

<Steps>
  <Step title="Navigate to Plan & Billing">
    Go to **Account Settings** → **Plan & Billing**.
  </Step>

  <Step title="Click 'Change Plan'">
    Click **Change Plan** and select the lower-tier plan you'd like to move to.
  </Step>

  <Step title="Review the Change Summary">
    The confirmation screen shows exactly when the downgrade takes effect and what your next bill amount will be. It also warns you of any features you'll lose (e.g. 4K access, extra download devices).
  </Step>

  <Step title="Confirm the Downgrade">
    Click **Confirm Downgrade**. A confirmation email is sent immediately. Your current plan stays active until the billing cycle ends, at which point the new plan takes over.
  </Step>
</Steps>

<Warning>
  If you're on the Premium plan and have downloads saved on more than one device, downgrading to Standard will revoke offline access on all but one device at the end of your billing cycle. Make sure you've watched any downloaded content before the switch date.
</Warning>

***

## Free Trial Details

New subscribers on Standard or Premium plans receive a 30-day free trial automatically — no promo code needed.

* **Eligibility:** New accounts only. Each email address and payment method can only be used for one free trial.
* **What's included:** Full access to every feature on your chosen plan for 30 days, including 4K and downloads on Premium.
* **Billing:** Your first charge occurs the day after your trial ends. You'll receive a reminder email 3 days before the trial expires.
* **Cancellation:** You can cancel at any time during the trial period with no charge. If you cancel, you retain access until the 30-day trial period finishes.

<Tip>
  Start your free trial on the Premium plan — you can always downgrade to Standard or Basic before the trial ends if you find you don't need 4K or the extra screens. You'll only be charged for the plan you're on when the trial period concludes.
</Tip>
