> ## Documentation Index
> Fetch the complete documentation index at: https://help.galleryplus.tv/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Your Account Profile, Settings, and Preferences

> Update your display name, profile picture, email, password, language, and notification preferences, and manage multiple household profiles.

Your profile is the hub for everything personal on the platform — from how your name appears to other household members, to the language subtitles default to, to which email address receives your receipts. Keeping these details accurate ensures you get the best experience and never miss an important account update.

## Update Your Display Name and Profile Picture

Your display name and avatar appear across your profile switcher, watch history, and any shared household view. You can change them at any time in just a few steps.

<Steps>
  <Step title="Open Account Settings">
    Sign in and select your profile avatar in the top-right corner of any page. From the dropdown menu, choose **Account Settings**.
  </Step>

  <Step title="Go to Profile Information">
    Under the **Profile** tab, click **Edit Profile**. You'll see your current display name and profile picture side by side.
  </Step>

  <Step title="Update Your Display Name">
    Click the pencil icon next to your name, type your new display name (3–30 characters, letters and numbers only), and press **Save**.
  </Step>

  <Step title="Change Your Profile Picture">
    Click your current avatar to open the image picker. You can choose from the built-in avatar library or upload a custom image (JPG or PNG, max 5 MB, minimum 200 × 200 px). Select or upload your image, crop it if prompted, then click **Apply**.
  </Step>

  <Step title="Confirm Your Changes">
    A green confirmation banner will appear at the top of the page. Your new name and picture are visible immediately across all devices where you're signed in.
  </Step>
</Steps>

<Tip>
  Profile pictures are visible to everyone who shares your household plan. Choose an image that makes it easy for family members to pick your profile quickly on the TV home screen.
</Tip>

***

## Change Your Email Address

Your email address is used for sign-in, billing receipts, and service announcements. Changing it requires you to verify the new address before the switch takes effect.

<Steps>
  <Step title="Navigate to Account Settings">
    Select your avatar → **Account Settings** → **Sign-In & Security**.
  </Step>

  <Step title="Click 'Change Email'">
    Next to your current email address, click the **Change Email** button.
  </Step>

  <Step title="Enter Your New Email Address">
    Type your new email address in the **New Email** field and re-enter it in the **Confirm New Email** field to avoid typos.
  </Step>

  <Step title="Verify Your Identity">
    Enter your current account password when prompted. This confirms it's really you making the change.
  </Step>

  <Step title="Check Your Inbox and Confirm">
    A verification link is sent to your **new** email address. Open the email and click **Confirm New Email**. The link expires in 24 hours. Until you confirm, your old address remains active.
  </Step>

  <Step title="Sign Back In">
    After confirmation, you'll be signed out automatically. Sign back in using your new email address and your existing password.
  </Step>
</Steps>

<Note>
  If you don't receive the verification email within a few minutes, check your spam or junk folder. You can resend the link from the **Sign-In & Security** page by clicking **Resend Verification Email**.
</Note>

***

## Update Your Password

Changing your password regularly helps keep your account secure. You'll need access to your current password or your registered email to complete this process.

<Steps>
  <Step title="Go to Sign-In & Security">
    From **Account Settings**, select the **Sign-In & Security** tab.
  </Step>

  <Step title="Click 'Change Password'">
    Select **Change Password** next to the password field.
  </Step>

  <Step title="Enter Your Current Password">
    Type your existing password in the **Current Password** field. If you've forgotten it, click **Forgot Password** to receive a reset link by email instead.
  </Step>

  <Step title="Create a Strong New Password">
    Enter your new password. It must be at least 8 characters and include at least one uppercase letter, one number, and one special character (e.g. `!`, `@`, `#`). The strength indicator will show you when it meets the requirements.
  </Step>

  <Step title="Save and Sign Out of Other Devices">
    Click **Save Password**. You'll be given the option to **Sign out of all other devices** — we recommend doing this if you suspect unauthorized access.
  </Step>
</Steps>

<Warning>
  After changing your password, any active sessions on devices you didn't sign out of will require a new sign-in. Make sure you're not mid-way through a download on a mobile device before proceeding.
</Warning>

***

## Set Language and Region Preferences

Language and region settings control your interface language, subtitle defaults, audio track preferences, and content availability. These are set per profile, so each family member can have their own language experience.

<Steps>
  <Step title="Open Profile Preferences">
    Go to **Account Settings** → **Preferences**. Make sure you're editing the correct profile if you have multiple — the active profile name appears at the top of the page.
  </Step>

  <Step title="Set Your Interface Language">
    Under **Display Language**, select your preferred language from the dropdown. The interface updates instantly — no page reload required.
  </Step>

  <Step title="Set Default Audio Language">
    Under **Audio & Subtitles**, choose your preferred audio language. When you start a title that has your preferred language available, it will be selected automatically.
  </Step>

  <Step title="Set Default Subtitle Language">
    Choose your subtitle language from the **Subtitles** dropdown. Select **Off** if you prefer no subtitles by default — you can always toggle them mid-playback.
  </Step>

  <Step title="Set Your Region">
    Under **Region**, confirm your country. Changing your region affects the content library you see and the currency used for billing. Region changes may be limited to once every 12 months and require re-verification of your billing address.
  </Step>

  <Step title="Save Preferences">
    Click **Save Preferences** at the bottom of the page. Changes apply to new streaming sessions immediately.
  </Step>
</Steps>

***

## Manage Notification Settings

You control exactly which emails and push notifications we send you — from billing reminders to new episode alerts for shows you follow.

<Steps>
  <Step title="Access Notification Settings">
    Go to **Account Settings** → **Notifications**.
  </Step>

  <Step title="Configure Email Notifications">
    Toggle each email notification type on or off:

    * **Billing & Receipts** — invoices, payment confirmations, and renewal reminders (recommended: on)
    * **New Releases** — alerts when titles you've added to your watchlist become available
    * **Account Security** — sign-in alerts and password changes (cannot be disabled)
    * **Promotions & Offers** — exclusive deals and free-trial extensions
  </Step>

  <Step title="Configure Push Notifications">
    Under **Push Notifications**, enable or disable alerts for:

    * **Continue Watching** — reminders to finish something you started
    * **New Episodes** — alerts when a new episode drops for a series you follow
    * **Recommended for You** — personalized picks based on your watch history
  </Step>

  <Step title="Set Notification Frequency">
    For marketing and recommendation notifications, you can set a frequency limit (e.g. **At most once a week**) to avoid notification overload while still staying informed.
  </Step>

  <Step title="Save Your Preferences">
    Click **Save** to apply your notification preferences. Changes take effect within the hour.
  </Step>
</Steps>

<Note>
  Transactional notifications — such as payment receipts and security alerts — cannot be disabled. They are required to keep your account safe and your billing transparent.
</Note>

***

## Set Up and Switch Between Multiple Profiles

Family and group plans support multiple independent profiles under one subscription. Each profile has its own watch history, recommendations, language settings, and watchlist — so everyone gets a personalized experience.

### Adding a New Profile

<Steps>
  <Step title="Go to Manage Profiles">
    Select your avatar in the top-right corner and click **Manage Profiles** from the dropdown.
  </Step>

  <Step title="Click 'Add Profile'">
    On the Manage Profiles screen, click the **+ Add Profile** tile.
  </Step>

  <Step title="Enter a Profile Name">
    Type a name for the new profile (e.g. a family member's first name). You can also select an avatar for the profile now or skip this step.
  </Step>

  <Step title="Set a Kid-Friendly Mode (Optional)">
    Toggle **Kids Profile** on if this profile is for a child. Kids profiles only show content rated appropriate for children and cannot be changed without the account PIN.
  </Step>

  <Step title="Save the Profile">
    Click **Create Profile**. The new profile appears on the profile selection screen immediately. Share the profile name with the relevant household member so they can select it when they sign in.
  </Step>
</Steps>

### Switching Between Profiles

<Steps>
  <Step title="Select Your Avatar">
    From anywhere in the app or website, click or tap your avatar in the top-right corner.
  </Step>

  <Step title="Choose a Profile">
    The dropdown shows all profiles on your plan. Click the profile you want to switch to. You may be asked to enter a profile PIN if one has been set.
  </Step>

  <Step title="Start Watching">
    The platform reloads with that profile's personalized home screen, watchlist, and settings. All activity from this point is recorded to the selected profile.
  </Step>
</Steps>

### Deleting a Profile

<Steps>
  <Step title="Open Manage Profiles">
    Select your avatar → **Manage Profiles**.
  </Step>

  <Step title="Select the Profile to Delete">
    Click the pencil / edit icon on the profile you want to remove.
  </Step>

  <Step title="Click Delete Profile">
    Scroll to the bottom of the profile editor and click **Delete Profile**. Confirm the action in the dialog that appears.
  </Step>
</Steps>

<Warning>
  Deleting a profile permanently removes that profile's watch history, ratings, and watchlist. This action cannot be undone. The main account profile (the one used to sign in) cannot be deleted.
</Warning>